Payment, Shipping and Returns

Accepted payment methods

Daya Botanica accepts two payment methods for online purchases:

  1. Paypal
  2. Bank Transfer

Bank: Maybank
Account name: Daya Botanica Sdn. Bhd.
Account number: 5141 2364 5687

Please email us the payment details after you have made the bank transfer. Please include:
i. Your account name
ii. Transaction date
iii. Transaction reference number

 
Delivery within Malaysia

We are pleased to offer complimentary delivery within Peninsula Malaysia when you order the Home Spa Duo, or for orders above MYR80.

We offer flat rate shipping for purchases below MYR80 (MYR6 within Peninsula Malaysia/ MYR12 to East Malaysia).

We usually ship within 48 hours. Shipments are only made after payment is received. You will be emailed a tracking number for your shipment once it has been shipped. Your package should arrive within 5 working days.

We are unable to ship to PO Box addresses as all shipments require a signature upon delivery.

 

International Orders
Unfortunately we do not ship internationally at this stage.

 

Return and Exchange Policy

We take great care to ensure that your purchase reaches you in perfect condition. Should you experience any issues with your order, please contact us at hello@dayabotanica.com.

Please choose carefully as we do not provide refunds or exchange for change of mind.

If the goods received are 1) damaged in transit or 2) incorrect, we will gladly accept them for exchange or provide a credit note. All returns must be made within 7 working days and must be unopened and in their original condition. 

Please post your items to the address below:
Daya Botanica Sdn. Bhd.
Suite 150, P05A,
Empire Shopping Gallery,
SS16/1, Subang Jaya,
47500 Selangor.